How can I get my profile back?

[Steven Smith]

I was away for 8 years and had no access to the internet, so the email associated with my xbox profile is no longer valid. How can I get my profile back?

 

[BEANTOWN985]

If you call them up, I'm sure they'll help you out. I'm sure things are messed up due to covid, but I had a similar issue where my email was no longer accessible, all I needed to know was the profile information that goes with the profile so they can link it up with my current email.

 

[kiphon99]

Do yo have access to the xbox account? gamertag live? I mean you lost access to the email or xbox account?
I guess, if you've lost access to the email, call them up and they'll replace existing non working email. Make sure you've other necessary profile details.