Locked out

Discussion in 'Xbox One' started by J-Ray, Apr 20, 2022.

  1. J-Ray

    J-Ray New Member

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    Apr 20, 2022
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    Does anyone know a number to actually speak with someone about a locked account? I gameshare with my wife and we were suddenly locked out of her account the other day. We have no idea why and the support emails have gotten us no where. Most of our games were purchased with her account and there is also a gamepass ultimate subscription attached to it that I now cannot shut off. Any help is much appreciated.
     
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