Anthony Rauert
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- Jun 1, 2020
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Disappointed with Microsoft. My kids share two x box consoles. So we have one Live gold account. On or around April 3 we setup the new second console. I called Microsoft to figure out how to share the xbox gold account. I explained one console is 4k and is connected to a larger tv and the kids needed to switch back and forth so my younger son get's on the bigger tv sometimes. The agent in the web chat said just set whatever console you want to use set as the home console and then he can play on that console with the older ones live gold account.. Never mentioned you only get 5 switches. Now my older son with the live gold account is stuck playing his 4k xbox one x on a small 19 inch computer monitor. HOW DO YOU LEAVE OUT "YOU ONLY GET 5 SWITCHES". I CALLED SUPPORT THEY ARE USELESS. NOW WE HAVE TO WAIT A YEAR TO FIX THIS!!!!!!!!!!