There is an account "nightmare359" that has been messaging me over the last few days mocking my dead mother. I've reported each individual message and the account itself yet every time I open my xbox app there's a new message from the person. Blocking isn't good enough. That's just essentially allowing this person to get away with it. I am baffled that nothing has been done about this. I'm hoping that somebody on this forum who maybe works there can do something about it. This person knows about my mom as I told them not to make any mom insults toward me because she passed. He hasn't stopped. I'm pretty sure its in the TOS that you shouldn't make fun of somebody's dead mom. Yet here this kid is. Getting away with it even after multiple reports.