Xbox One Xbox One restarting

[fastfingers321]

hi guys when i play a game then i switch to a app like youtube then go back to my game the screen is black i have audio and the the xbox turns itself off anyone know what might be causing this thanks

 

[Aaron Mol]

Try rebooting you xbox follow instructions below


To perform a hard restart, hold the power button for 10 seconds while the system is on. The system will turn off. When you hit the button again, it will start and display the green start-up screen. All your data is preserved, but cache is cleared and some settings are reverted and log-in or game start issues are resolved.