Xbox 360 "Your parent's Microsoft account isn't valid." Wait, what?

Al-Ameen Adewunmi

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There is an issue that I have been having with my Xbox 360 lately, which is about Xbox Live.

Whenever I sign into my account, I'm greeted with a message that says that my parent's Microsoft account was invalid, and that I would have to change it if I wanted to connect to Xbox Live. I went through the process on the console, but then there came a message that said that Xbox Live signup is unavailable. Like, what?

This is getting very frustrating, and I really want to connect to Xbox Live. Like, who wouldn't?

Can any of you people please help me with this? InShot_20190101_195238239-compressed.jpg 20190101_195647-compressed.jpg
 
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