Bannable words

[Gavin j h]

I got banned for calling someone a fag, and I got banned a different time for calling someone shit. What makes it OK to not ban someone that says both of these things in the same message to me? Microsoft is pissing me off rn

 

[PhoenixTheFwuff]

Salutations! This may have occurred because you didn't report the message. Please inform me if you have, or have not.