Hi,
About 2 weeks ago my Xbox One S stopped recieving audio from the mic on my wired Trust Gaming GTX Headset.
Audio goes to the headphones correctly.
The mic works when the headset is plugged into my phone.
I have tried the headset with two different controllers - the same happens, the Xbox detects the headset and the icon changes onscreen. I can hear audio coming in (including party chat) but audio is not picked up.
I have tried different apps including Skype - Echo Call and it doesnt work.
I have tried different accounts - same results.
I have checked the audio settings - the mic is turned on. Mic is set to be available to all apps.
I have checked the firmware on both controllers is up todate.
I have done a hard reset of the Xbox.
Any help or suggestions would be much appreciated
About 2 weeks ago my Xbox One S stopped recieving audio from the mic on my wired Trust Gaming GTX Headset.
Audio goes to the headphones correctly.
The mic works when the headset is plugged into my phone.
I have tried the headset with two different controllers - the same happens, the Xbox detects the headset and the icon changes onscreen. I can hear audio coming in (including party chat) but audio is not picked up.
I have tried different apps including Skype - Echo Call and it doesnt work.
I have tried different accounts - same results.
I have checked the audio settings - the mic is turned on. Mic is set to be available to all apps.
I have checked the firmware on both controllers is up todate.
I have done a hard reset of the Xbox.
Any help or suggestions would be much appreciated