Xbox One X won't turn OFF or display on my monitor.

Discussion in 'Xbox One' started by Mason C, Jan 4, 2022.

  1. Mason C

    Mason C New Member

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    Jan 4, 2022
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    I was updating a game yesterday when my Xbox screen froze. I tried powering it down, but it would chime and stay on. I then unplugged it from the wall to soft reset it, but now every time I plug it in, it has no HDMI connection, even when turned on, and will do the same thing with the chime where it makes the noise but won't turn off. I've tried holding the sync and eject button when turning it on, but even that doesn't work to factory reset. Microsoft was no help and told me I should visit BestBuy to repair it. Does anyone know of a fix for this, so I don't have to get a new Xbox? I can't find anything online.
     
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  2. PhoenixTheFwuff

    PhoenixTheFwuff New Member

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    Stationed somewhere in New York.
    Salutations! I heavily recommend you go and get it fixed, if you haven't already. Please tell me if the problem persists after the repairs were/are done.
     
    jj rice likes this.