Hi, and deepest thanks to any who can help.
This issue with an XBOX S.
The situation:
The console is connected to the internet through wired connection. The network testing results in "It's all good". Also, there is clearly a good connection since I can go to "my apps" open Edge browser there and surf the web as I please. Also, I just updated Fortnite and it downloaded the 1.3GB in good time.
BUT
Whenever I try to launch a game or an app other than Edge or the Microsoft store, I get the "Check your network" message, asking the I test the connection (which as I mentioned, turns out fine). It ends with err code 0x80072ee2.
I've tried everything including moving to different networks, wired and wireless and resetting the console altogether (keeping apps and games). I've contacted support which tried a bunch of things as manually entering the IP details, clearing alternate Mac address, manually entering new DNS servers. Nothing worked. They suggested vaguely that I try playing with portforwarding. That's a bit tricky in my setting, haven't tried so far but honestly I doubt it will work.
A potentially important piece of information until recently the setting was such that the XBox was connected to a Mi android TV Box. I removed that (needed elsewhere, not available anymore) and connected the XBox S as mentioned with an ethernet cable (but also tried wireless, all with the same frustrating results).
S/he who solves this is my kids' saint.
Thanks,
Roy
This issue with an XBOX S.
The situation:
The console is connected to the internet through wired connection. The network testing results in "It's all good". Also, there is clearly a good connection since I can go to "my apps" open Edge browser there and surf the web as I please. Also, I just updated Fortnite and it downloaded the 1.3GB in good time.
BUT
Whenever I try to launch a game or an app other than Edge or the Microsoft store, I get the "Check your network" message, asking the I test the connection (which as I mentioned, turns out fine). It ends with err code 0x80072ee2.
I've tried everything including moving to different networks, wired and wireless and resetting the console altogether (keeping apps and games). I've contacted support which tried a bunch of things as manually entering the IP details, clearing alternate Mac address, manually entering new DNS servers. Nothing worked. They suggested vaguely that I try playing with portforwarding. That's a bit tricky in my setting, haven't tried so far but honestly I doubt it will work.
A potentially important piece of information until recently the setting was such that the XBox was connected to a Mi android TV Box. I removed that (needed elsewhere, not available anymore) and connected the XBox S as mentioned with an ethernet cable (but also tried wireless, all with the same frustrating results).
S/he who solves this is my kids' saint.
Thanks,
Roy