My friend has been banned from using xbox live and all forums. What should they do

Discussion in 'Xbox Live' started by Jorgen the american, Jan 8, 2020.

  1. Jorgen the american

    Jorgen the american New Member

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    The title says it all, any ideas?
     
  2. Elite

    Elite Moderator Staff Member

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    What are the details on the situation?
     
  3. Jorgen the american

    Jorgen the american New Member

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    So they cannot join clubs, play with other live members, or use any microsoft owned forums. Whenever she tries to do any of the previous it shows a little note telling her that her xbox account has been temporarily banned. That was about 4 months ago
     
  4. Elite

    Elite Moderator Staff Member

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    Must be pretty serious. Has she checked her email? It should show the reason why she was suspended
     
  5. Jorgen the american

    Jorgen the american New Member

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    I'll have her do so
     
  6. Jorgen the american

    Jorgen the american New Member

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    They didnt send her an email. She's been checking everyday for the past week and even looked in her spam. Theres nothing telling her why or what to do. She also looked through her emails from the previous month. Nothing