audio settings

Ihave no sound coming through my TV or mic. I am able to speak through the mic, but I can’t hear anyone. I have attempted: - my TV audio works. TV is not muted. - updating my controller from accessories - switched HDMI cables and HDMI ports - made sure all HDMI cables are setup correctly -...

My fiancé just got her XBox One S today to play Phantasy Star Online 2. About 20min in the game dropped all character voices. All other sounds play as normal. The console AV output is an HDMI running to a Samsung C27F398FW. Headset is a 3.5mm from the monitor. Resetting does not fix the problem...