Xbox One Xbox One WiFi problem

[Dragon84]

I keep my Xbox One hooked to the Internet wirelessly but lately, the One keeps "losing" the WiFi info. Does anyone know why this is? I know it's not the WiFi because my laptop and desktop never lose their Internet connection.

 

[farcryfan]

I'm not sure why this would be if it really isn't your Wi-Fi. Maybe it really is a problem with the One and you need to send it in to Microsoft.

 

[peanut]

I've had this problem off and on and usually if you just reset your router, it solves the problem. I don't know if the root of the problem is the router or the Xbox One, but I'm guessing it's the One. I have several other devices that never lose Wi-Fi access either, even when the One does. Oh, and I have Comcast Internet; I don't know for sure but I suspect that might be part of the problem, too.

 

[rkkeller]

I only use wifi if its somewhere I can't run a wire. My Xbox One on wifi only gets 20/10up but wired gets 85/10up.

 

[BJvaca15]

I only use wifi if its somewhere I can't run a wire. My Xbox One on wifi only gets 20/10up but wired gets 85/10up.

I wish I could get 85 down! I'm lucky if I can get 50 down, even wired. I have a lot of packet loss too, for some reason. Honestly I think it's my internet provider because we don't see the download speeds we should see even when we test on any of our computers.

 

[rkkeller]

I think everyone is like that. I am supposed to have 105/10 and never hit 105 on any test on any device I have.

 

[BlackBox]

If you have a router, give the xbox one a static IP address, make sure it's 'doled' out by it's MAC address.

Do that and if it's still giving you problems like that, toss that static IP on a DMZ.

 

[Dragon84]

If you have a router, give the xbox one a static IP address, make sure it's 'doled' out by it's MAC address.

Do that and if it's still giving you problems like that, toss that static IP on a DMZ.

I have a router but I have no idea about how to assign a static IP address. Do you do it through the router or through the Xbox One?

 

[snakeeyes42]

Check your router and see if that needs to be rebooted.