Danielw483
New Member
- Joined
- Oct 1, 2020
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Hi,
Yesterday I moved my xbox into a different room with another TV but when I logged on I couldn't hear any sound through my headset. I tried the headset out on a computer and got sound through it. The volume knob was turned up all the way. I have an xbox one s and the controller that came with the one s had the same issue a long time ago and I still can't use it with a headset but the controller I use now which is just a normal xbox one controller has never had this issue before. In the top right corner when I am on the home screen, there is a microphone symbol with a line through it (pictured below). Usually this would just be a headset symbol. Is this an issue with the xbox or the controller. And do I need to buy a new controller.
![IMG_2109.jpg IMG_2109.jpg](https://www.xboxforums.com/data/attachments/2/2294-0c4d5c57ee4fefa5af1a9d52ee94e8d7.jpg)
Thanks
Yesterday I moved my xbox into a different room with another TV but when I logged on I couldn't hear any sound through my headset. I tried the headset out on a computer and got sound through it. The volume knob was turned up all the way. I have an xbox one s and the controller that came with the one s had the same issue a long time ago and I still can't use it with a headset but the controller I use now which is just a normal xbox one controller has never had this issue before. In the top right corner when I am on the home screen, there is a microphone symbol with a line through it (pictured below). Usually this would just be a headset symbol. Is this an issue with the xbox or the controller. And do I need to buy a new controller.
![IMG_2108.jpg IMG_2108.jpg](https://www.xboxforums.com/data/attachments/2/2292-64e7e0e530832e10a32130d5e6d5c3e5.jpg)
![IMG_2110.jpg IMG_2110.jpg](https://www.xboxforums.com/data/attachments/2/2293-bf3d7ac37dc1e659bd5b4159f9baf90b.jpg)
![IMG_2109.jpg IMG_2109.jpg](https://www.xboxforums.com/data/attachments/2/2294-0c4d5c57ee4fefa5af1a9d52ee94e8d7.jpg)
Thanks